email : hello@teeslo.com
Last updated on 1/30/2024
At Teeslo.com, we want you to be completely satisfied with your purchase. However, we understand that sometimes things don’t work out as planned. This return policy outlines the terms and conditions under which you can return or exchange your Teeslo.com t-shirts.
Returns and Exchanges:
- Eligible Items: You can return or exchange any unworn, unwashed, and undamaged t-shirt within 30 days of receiving your order. Custom-designed t-shirts or those falling under our non-returnable items list (see below) are not eligible for return or exchange.
- Return & Exchange Process: To initiate a return or exchange, please contact us at [Insert Contact Information] within the 30-day window. We will provide you with a return authorization number (RAN) and instructions for returning your item(s). Please note that all returned items must be sent back with the original packaging and receipt.
- Shipping Costs: You will be responsible for the return shipping costs unless the item is defective or incorrect.
- Refunds: Once we receive your returned item and confirm it meets our return criteria, we will issue a full refund for the cost of the t-shirt(s) to your original payment method within 5 business days. If you choose to exchange your item, we will send you a replacement t-shirt free of charge.
- Non-Returnable Items: The following items are not eligible for return or exchange:
- Custom-designed t-shirts with personalized text or images
- T-shirts on sale or clearance
- T-shirts damaged due to improper care or washing
- Face masks (due to hygiene reasons)
Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact us immediately at [Insert Contact Information]. We will do our best to resolve the issue quickly and efficiently. We will either send you a replacement item free of charge or issue a full refund, depending on your preference.
International Returns:
For international returns, please contact us for specific instructions and shipping details.
Additional Information:
- We recommend double-checking your order details before placing your order to ensure accuracy and avoid the need for returns.
- We reserve the right to refuse returns or exchanges that do not meet our return criteria.
- This return policy is subject to change at any time without prior notice. We will update this page with any changes made.
Contact Us:
If you have any questions about our return policy, please don’t hesitate to contact us at [Insert Contact Information].
Need help?
Contact us at {email} for questions related to refunds and returns. please read our FAQs.